Job description
Job Description
We are hiring a Front Office Executive / Receptionist for a Hotel & Resort.
This is a universal job description that can be reused across multiple locations.
Freshers and candidates with up to 2 years of experience can apply.
Key Responsibilities
- Welcome guests and manage front desk operations.
- Handle check-in and check-out procedures.
- Answer phone calls, emails, and guest inquiries.
- Manage room bookings and reservations.
- Coordinate with housekeeping and other departments.
- Maintain guest records and billing details.
- Ensure excellent customer service and guest satisfaction.
- Handle complaints and provide quick resolutions.
Required Skills
- Good communication and interpersonal skills.
- Pleasant personality and professional behavior.
- Basic computer knowledge (MS Office).
- Customer service oriented approach.
- Ability to handle guests and multitask.
- Willingness to work in shifts if required.
| Role | Front Office Executive / Receptionist |
| Industry Type | Hotel & Resort |
| Department | Front Office / Guest Relations |
| Employment Type | Full Time |
| Role Category | Software Development |
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Front Desk Management
Guest Handling
Communication Skills
Booking Coordination
MS Office
Customer Service
About company
Company information not provided.
Beware of imposters!
We do not promise a job or an interview in exchange for money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee...Read more